12-batch electronic Repeat Dispensing (eRD) – expiry after 365 days

12-batch electronic Repeat Dispensing (eRD) – expiry after 365 days

January 22, 2018

One of our LPC members has had a small number of eRD prescriptions expire before being able to dispense and claim the final batch; following discussions with NHS Digital and PSNC, the following guidance has been issued by NHS Digital on how to deal with these specific circumstances:

“The issue is occurring due to the time/date set up on the spine. Both EPS and eRD prescriptions sent to the spine are valid for 365 days. Once the script goes past 365 days it will expire. The spine also only classes a prescription as active when it has been marked as dispensed. This is where I think it is causing you difficulties.

As the last issue in the batch has not been marked as dispensed before the 365 day, it is automatically expired. A solution to this would be to download the last issue and mark it as dispensed before the 365 day cut off. eRD scripts/issues are available 7 day before the due date. If you download the last issue as soon as it is available and mark as dispensed after making up the prescription, this should stop the prescription from expiring. Please note that even though you have marked the script as dispensed when making up the script (to activate the prescription) it should still only be claimed for when it has been given to the patient. Also this solution should only be used for the 12 issue of a batch prescription to stop it expiring. All the other issues should be dealt with as normal.”

Finally, PSNC are in the process of trying to find a lasting solution to this issue – we will keep you posted of any developments.

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