Pharmacies have already been advised that One Recovery ADS will cease to run the Staffordshire Substance misuse services (supervised consumption and needle exchange). The new company dealing with these services from April is Humankind.
Messages have been added to PharmOutcomes modules detailing the changes but we want to highlight some claims deadlines. While recognising the strain that community pharmacies are under, we need to make sure that you aware of the following dates as the long-planned contract change is happening on April 1st.
Currently One Recovery pay for all substance misuse provisions in Staffordshire – they pay supervision direct to pharmacies and needle exchange via Orion, hence all subs misuse services are affected by the changes.
One Recovery are closing their Stafford office on 31.3.20 so there will be no-one there to follow-up late claims.
These deadlines do not mean services are ending, but payment is moving from One Recovery to Humankind.
YOU MUST SUBMIT AS FOLLOWS:
March 26th – final date for ordering needles on PharmOutcomes
(Humankind are still going to use Orion but new ordering process not yet announced).
Final needle delivery –
orders placed up to 26.3.20 should be received as normal under One Recovery scheme (via Orion)
Midnight April 5th – latest date to enter data onto needle exchange supply module – there will be no invoices run after that date and no further payments will be made.
March 31st – latest start date on an instalment prescription for it to be part of One Recovery service.
April 1st –
all instalment prescriptions with a first supply date of April 1st or later MUST NOT be claimed from One Recovery, these will fall under the Humankind service and details of how to claim will be released when we have them (obviously ASAP as time is short).
Midnight April 5th – latest date to enter data onto observed consumption module for items to appear on your March invoice
Midnight April 19th – latest date to enter data onto observed consumption module for any remaining items not already claimed and with a first installment date no later than 31.3.2020
PLEASE NOTE – there will be no invoices run after that 19.4.2020 and no further payments will be made.
NB – Stoke on Trent service is unaffected by this change as their service is managed by a different provider and those offering the Stoke service have different modules on PharmOutcomes.