Listening Skills & Emotional Support Training – October 2021

Listening Skills & Emotional Support Training – October 2021

September 9, 2021

Following on from our three initial sessions in July this year, we are pleased to announce three further dates for the Listening Skills & Emotional Support Training run by Samaritans, and  all three sessions are available to all pharmacy staff across Staffordshire, Stoke-on-Trent, Shropshire and Telford & Wrekin.

The new sessions are:

  • Tuesday               12 October 2021 – 6.30pm – 9.00pm
  • Thursday             14 October 2021 – 6.30pm – 9.00pm
  • Wednesday        20 October 2021 – 6.30pm – 9.00pm

The delegate feedback from the July sessions was extremely positive:

“Well paced and informative”

“Thanks, this was really helpful and enjoyable. I feel more confident to deal with these difficult situations, and being able to help customers. Talking to the other participants and discussing their experiences has been really useful. Some of it seems so obvious!!”

“Brilliant introduction, and this would benefit all the pharmacy team, could it go on virtual outcomes training. Thank you”

“Good to share ideas, apps etc and the role play at he end helped to put some of the phrases into use. Not sure I am fully comfortable with practising with general public yet but could try with family and social circle”

“Tools to steer conversations and allow me to make a big difference instead of feeling a bit lost!”

To book your place, please complete the form below. All sessions are held virtually and we encourage ANY member of the pharmacy team to join…

Listening Skills and Emotional Health Training - October 2021 - Booking Form

To book your place please complete the form below; please ensure you are able to attend before booking your place, as places are limited to 12 per session, any excess bookings will be added to a waiting list for future sessions .

First
Last
Name and Location
If you cannot join on your respective LPC's session please feel free to request a place on another session.
To most efficiently provide your pre-workshop information we would like to share delegate details with the Samaritans' trainer - please indicate as below:



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