Medicines Support (Hospital to Home) Transfer of Care Around Medicines (TCAM)


Medicines Support (Hospital to Home) Transfer of Care Around Medicines (TCAM)

October 14, 2019

This is to highlight that some hospitals in our area will be launching their referral to community pharmacy service via the PharmOutcomes™ platform.

From November 2019, University Hospitals North Midlands (County Hospital Stafford and Royal Stoke University Hospital) will be making referrals. In the New Year, it is likely that North Staffs Combined and the Haywood Hospital will also commence this service.

The Local LPCs will be hosting an evening event to provide details of how the service will affect you:

  • Key benefits to patients, hospital and community pharmacy
  • Real case studies
  • Operational aspects including PharmOutcomes™ process
  • Area Manager & Community Pharmacy team engagement

It is important ALL community pharmacists book-in and attend this event as it represents an important milestone for pharmacies.

Community pharmacy and hospital pharmacy colleagues in Staffordshire and Stoke on Trent STP have been working together with West Midlands AHSN to try and improve care for recently discharged patients where it is thought there would be potential benefit of a further intervention. Medicines Support (Hospital to Home) will be a new service which aims to ensure patients receive appropriate support from their community pharmacist soon after leaving hospital by using PharmOutcomes™ to pass messages securely to and from the hospital and community pharmacy.

Hospital pharmacists will use PharmOutcomes™ to refer patients nearing discharge to the patient’s chosen local community pharmacy. Patient information will be sent electronically to the community pharmacy and will include: date of birth, postcode, NHS number, GP details and details of discharge medicines. A member of the community pharmacy team will then contact the patient ideally within three days, to arrange for them to come in for a consultation. This visit may then result in the completion of a Medicines Use Review (until they are phased out), New Medicine Service and/or other suitable services; such as repeat dispensing, home delivery, stop smoking, flu vaccination etc…

This is currently not a nationally commissioned service, however can potentially lead to the important provision of other advanced or enhanced commissioned services by community pharmacies. However, we have been able to secure some funds locally to support the remuneration of contractors to complete this work. Evidence has shown real benefits to patients receiving such interventions through reduced readmission rates back into hospital and improved health outcomes. The Pharmaceutical Journal has published an article about a similar scheme which you may wish to read:

To Book:

Click on the following Eventbrite link to join us for the launch of this important service to ensure your team are engaged, prepared and ready to provide fantastic service for the referrals your team will shortly be receiving:

The meeting is coordinated and organised by the LPC, Local Acute Trusts and West Midlands AHSN supported by local CCGs.

Event Date/s and Time:

5th November – South Staffs and North Staffs&Stoke LPCs

6.30pm arrival for 7:15pm – 8:30pm

Event Location:

North Staffs Medical Institute– North Staffs Conference Centre Hartshill Road, Hartshill, Stoke-on-Trent ST4 7NY

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