EPS, eRD, Smartcards and SCR


Electronic Prescriptions – EPS Release 2 Roll-Out

Roll-out of EPS Release 2 is now almost complete across South Staffordshire, with only a handful of GP practices not live with EPS R2.

Electronic Repeat dispensing (eRD)

Following the roll-out of eRD to 21 “Beacon” practices across Stoke and Staffordshire the project team at Midlands and Lancashire CSU have developed an EPS & eRD Frequently Asked Questions (FAQ) document – please download via the link below:

EPS FAQs:    Electronic Prescriptions – notes to pharmacy v1.2

ERD Support Guide:   Community Pharmacy Support Guidance v2.1 October 2018

Useful eRD Resources for Community Pharmacies:

Document from Wessex which you may find useful  https://wessexahsn.org.uk/projects/120/electronic-repeat-dispensing

PSNC also have information https://psnc.org.uk/services-commissioning/essential-services/repeat-dispensing/

GP and pharmacy guide Fylde and Wyre CCG Electronic Repeat Dispensing Guideline

 

You may also be interested in the following information which is aimed at GP practices but may be useful for reference:

 Training pack for GP practices 

How to set up repeat dispensing in EMIS web 

How to set up repeat dispensing in SystemOne 

EPS Phase 4

EPS Phase 4 is now available for roll-out nationally, for practices using TPP SystmOne and EMIS Web; in short, this allows patients without an EPS nomination to have prescriptions sent to the NHS Spine electronically, for them to get dispensed at a pharmacy of their choice. This has until now been largely with an EPS phase 4 token printed at the GP practice, however EPS Phase 4 prescriptions can also be pulled down by a pharmacy inputting the prescription ID number (normally printed under the token barcode) which has been sent by SMS message to a patient; a patient can also give their NHS number to the pharmacy for them to use the Prescription Tracker to locate the prescription too.

Most  procedures are the same once the prescription is  downloaded from the Spine, however pharmacy teams need to ensure that they have relevant procedures in place to identify EPS Phase 4 tokens, and how to manage situations when the patient presents without a token.

The LPC will try to update contractors on local plans for Phase 4 roll-out to support local communications and ensure good service for patients; however, patients can attend any pharmacy so the LPC suggests that all pharmacy teams should be briefed on Phase 4. For more information, see the following:

Virtual Outcomes Training – EPS Phase 4 and eRD Web Course

PSNC Website – https://psnc.org.uk/dispensing-supply/eps/deployment-status-and-future-plans/eps-future-plans/full-eps/

NHS Digital Website – https://digital.nhs.uk/services/electronic-prescription-service/phase-4/dispenser-information

The latest practices progressing to Phase 4 (or with plans to do so) locally are:

CANNOCK CHASE CCG
M83727    NORTON CANES PRACTICE
M83608    QUINTON PRACTICE
EAST STAFFORDSHIRE CCG
M83042    BRIDGE SURGERY
Y00078    WINSHILL
SOUTH EAST STAFFS & SEISDON PENINSULA CCG
M83032    THE ALDERGATE MED.PRACT.
M83088    HOLLIES PRACTICE
M83018    GRAVEL HILL SURGERY
M83030    THE LANGTON MEDICAL GROUP
M83132    LAKESIDE
M83617    DARWIN MEDICAL CENTRE
STAFFORD & SURROUNDS CCG
M83049    HOLMCROFT
M83050    WOLVERHAMPTON ROAD SURGERY
M83020    CUMBERLAND HOUSE

Smartcards:

Access to Electronic Prescriptions and other functions (such as patient nominations) under EPS R2 can only be effected with an RA01 Smartcard

All members of the pharmacy team who will download EPS R2 prescriptions as part of their role MUST have their own RA01 Smartcard – it is PROHIBITED under the terms of issue to use another person’s Smartcard or allow such use of your own Smartcard in order to access EPS R2 prescriptions or any other process.

PSNC have published lots of helpful information on Smartcards here

To access SCR you will need to get your smart card updated, more information is available on PSNC here.  Please be aware that the SCR access can be added remotely.  Please contact the service desk (details below) for advice on how to proceed with the update.

Smartcard Authority for our area is NHS Midlands and Lancashire CSU

Smartcard Service Desk

In the first instance, Staff can continue to log jobs regarding Smartcards related matters via email to mlcsu.servicedesk@nhs.net as per the standard process but if you need to speak to a member of the Registration Authority team  you will need to call the MLCSU IT Service Desk on 0300 555 0212.

When calling the MLCSU Service Desk, you will be presented with a series of options. Pharmacy staff should select Option 5 from the menu and you will be passed through to the first available Service Desk Analyst (you will not have to listen to all the options before selecting Option 5).

For all other IT issues, pharmacy staff should continue to contact their local IT supplier.

If you have any queries about this change, please email the MLCSU IT Service Desk and a member of the Project Team will respond as promptly as possible.

For further support on EPS, please see the PSNC and NHS Digital websites; NHS Digital have regular bulletins which you can sign up for by clicking HERE.