QPS Safeguarding


Safeguarding

To meet the QPS criteria 80% of all pharmacy professionals working in the pharmacy on the assessment dates (April 28th 2017 and Nov 24th 2017) MUST have achieved level 2 safeguarding status for children and vulnerable adults in the last 2 years.

5 points per review – can claim points in BOTH April and November so worth 10 points in total.

Contractors will be required to confirm that 80% of staff working on the review date have achieved the Level 2 safeguarding. This will be declared through the NHS BSA online declaration page.

record sheet  is available on the PSNC website which will allow contractors to keep a record of their pharmacists and pharmacy technicians who have undertaken level 2 safeguarding training.

Aim/Rationale 

The aim of this quality criterion is to ensure that all pharmacy professionals are fully aware of their role in safeguarding vulnerable adults and children and that they are confident in what to look out for and what action to take should safeguarding concerns arise.

While the target for achievement of this criterion is set at 80% of GPhC registered pharmacy professionals, best practice is that all staff should undergo safeguarding training. Non-registered pharmacy staff may wish to consider undertaking level 1 training (which is available as online training from the Centre for Pharmacy Postgraduate Education (CPPE)).

Reporting

This requirement covers all GPhC registered pharmacy professionals (pharmacists and pharmacy technicians) working in the pharmacy including locums (this excludes preregistration graduates, although it is good practice that they are trained in safeguarding).

Each registered pharmacy professional working in the pharmacy on the day of the review (i.e. 28 April 2017 or 24 November 2017) count as one, regardless of how many hours they have worked.  

For example, a pharmacy with five registered pharmacy professionals working in the pharmacy on 28 April 2017 will need to ensure that at least four of them have completed a level 2 safeguarding course and have the certification to demonstrate this.    Training must have been completed within two years of the review date, so for the first review date on 28 April 2017 this means the period 29 April 2015 to 28 April 2017 and for the second review date on 24 November 2017 this means from 25 November 2015 to 24 November 2017.

Level 2 safeguarding training is available to all pharmacists and pharmacy technicians registered with the General Pharmaceutical Council (GPhC) via the CPPE14. Pharmacists and pharmacy technicians must register (free of charge) on the CPPE website in order to complete the training.

Once the training and associated e-assessment has been completed, a certificate of completion is stored by CPPE in the personal record for each learner. Pharmacists and pharmacy technicians can download the certificate to provide evidence of completion. For staff who completed their training with CPPE previously, certificates of completion can also be found in their personal record.

Level 2 safeguarding training may also be available (or have been previously provided) via local training sessions organised by CCGs, NHS England, local authorities or other providers, including in-house training. Staff should retain proof that they have completed the training (such as a certificate of completion). Where no suitable evidence is provided, staff could complete the CPPE e-assessment in order to obtain evidence of having acquired the necessary knowledge to meet the level 2 requirements. Contractors should ensure that evidence of this training is kept within the pharmacy.

Staff who have completed the previous version of the CPPE e-learning (or learning via another route), before 29 April 2015 for the first review, or before 25 November 2015 for the second review, will need to successfully compete an assessment to obtain evidence that their knowledge is up to date. This could be the CPPE e-assessment and it may be necessary for them to undertake additional training in order to refresh their knowledge.

Safeguarding FAQs

Q. Who is a registered pharmacy professional?
Registered pharmacy professionals are pharmacists and pharmacy technicians.

Q. Are part-time staff and locums included in the Quality Payment criterion ‘On the day of the review 80% of registered pharmacy professionals working at the pharmacy have achieved level 2 safeguarding status for children and vulnerable adults in the last two years’?
Yes. This Quality Payment criterion applies to all pharmacy professionals working at the pharmacy.

The number of hours a member of staff is employed for is not relevant for this Quality Payment criterion.

Locum pharmacists and pharmacy technicians working in the pharmacy on the two review dates are included in the are included in the requirement so you should ensure that the locums you use have undertaken the training and assessment.

Q. Are pre-registration students covered by the description registered pharmacy professional, in regards to the level 2 safeguarding requirement?
No. It is however sensible for pre-registration students to undertake safeguarding training.

Q. Is it necessary to complete and pass the associated e-assessment for CPPE’s Safeguarding children and vulnerable adults programme to become Level 2 accredited?
Completing and passing the e-assessment is the only way that CPPE can provide pharmacy professionals with evidence of completion of the Safeguarding children and vulnerable adults programme and therefore confirm that they are Level 2 accredited.

The CPPE system records access to the e-learning programme, not completion and even if it did record completion this would still not necessarily show that there had been any learning.

Therefore, it is recommended to complete and pass the e-assessment so pharmacy professionals have evidence to show they have achieved safeguarding children and vulnerable adults level 2.

Q. I have completed the previous version of the Safeguarding children and vulnerable adults e-learning and e-assessment within the last two years. Do I also need to complete this new e-learning and e-assessment?
The Quality Payment criterion states that ‘On the day of the review 80% of registered pharmacy professionals working at the pharmacy have achieved level 2 safeguarding status for children and vulnerable adults in the last two years.’ Therefore, if pharmacy professionals have completed the previous version of the CPPE e-learning and e-assessment in the last two years this is acceptable to meet the Quality Payment criterion.

However, pharmacy professionals may wish to complete the new e-learning programme to update their knowledge in areas not covered by the old programme, such as the Care Act 2014, child sexual exploitation, female genital mutilation and radicalisation.

Completion of the e-assessment will also allow pharmacy professionals to prove their ongoing competence in this important area of practice and provide them with the self-assurance that their knowledge is up to date and in line with current legislation.

Q. I completed the Safeguarding children and vulnerable adults e-learning and e-assessment over two years ago. Do I need to complete the e-learning and e-assessment again?

Staff who have completed the previous version of the CPPE e-learning (or learning via another route), before 29 April 2015 for the first review, or before 25 November 2015 for the second review, will need to successfully compete an assessment to obtain evidence that their knowledge is up to date. This could be the CPPE e-assessment and it may be necessary for them to undertake additional training in order to refresh their knowledge.